"We were amazed by the beautiful tropical gardens and animals roaming around resort such as deer, racoon type of animals, monkeys."
Tom S from United Kingdom
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"We had a swim up room which we loved."
Marie from United States
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"The beach was stunning, with soft, powdery sand that added to the overall relaxation and charm of the experience."
Michelle Exconde Lozada
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Amenities
Grand Riviera Princess offers 674 well-designed rooms, with options for families, including Family Club Deluxe Junior Suites. Relax by one of the 18 pools, including a special children's pool for all-age enjoyment. Guests can also explore lush tropical gardens and the unique El Paseo de los Dioses, which showcases Mayan god statues leading to the beach.
Culinary Experience
Dining options include a variety of 7 thematic restaurants, offering cuisines such as Mexican, Italian, and Asian. Guests can also savor meals at a buffet restaurant featuring multiple themed dinners throughout the week. Additionally, the all-inclusive plan extends to over 9 bars, including poolside service for refreshing drinks.
Location
Located just 10 minutes from Playa del Carmen, the hotel boasts access to stunning white-sand beaches and crystal-clear waters. Guests can reach tourist attractions like Tulum and Xcaret Park within a short drive. The property is well-connected to and from the nearby airport, ensuring convenience during travel.
Family-Friendly Services
With its Family Club setting, the hotel caters to families, providing activities such as water sports and a Mini Disco for children. Special zones like the Family Club Deluxe sections enhance the experience with exclusive services for kids. The amenities are designed to ensure fun and entertainment for all generations.
Wellness
The Grand Riviera Princess features a comprehensive spa offering various treatments inspired by ancient Mayan rituals. The wellness facilities include a fully equipped gym for fitness enthusiasts, along with relaxation spaces. Guests can partake in organized activities such as yoga and aqua aerobics for physical and mental health.
Highlights
Location: 10 minutes from Playa del Carmen
Dining: 7 thematic restaurants
Family-Friendly: Mini Disco and Family Club
Wellness: Spa with Mayan treatments
“The hotel's expansive grounds present a range of experiences, from family-centric amenities to dedicated wellness spaces. With multiple themed restaurants, dining becomes a curated culinary journey. While some aspects show signs of wear, ongoing repairs suggest a commitment to maintaining standards, although there are animal issues that require attention. Its proximity to Playa del Carmen enhances its appeal for those seeking both relaxation and local exploration.”
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Deluxe Junior Suite
2 persons
605 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
605 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Laguna VIlla Suite Adults Only 18 years old
2 persons
700 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Suite Private Pool
2 persons
485 sq. feet
1 King-size bed
Shower
Private pool
room details
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Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities:
Great
8.0/10Review score
General
Smoking allowed in designated areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Archery
Sports trainer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Grand Riviera Princess presents a vibrant tapestry of culinary experiences with its delightful buffets and themed dining venues. From the colorful Mexican delights to the rustic charm of Swiss gastronomy, each restaurant beckons food lovers to indulge in authentic flavors and warm atmospheres.
Buffet Restaurant Green
International buffet
Ambiance
Modern and spacious
Key Offerings
A varied selection of international dishes with live cooking stations, perfect for families and groups to explore global flavors.
Stunning beaches with crystal-clear waters ideal for sunbathing and water activities. Great for families and relaxation.
Point Esmeralda
35 minutes walking
A serene beach area known for its natural beauty and lush surroundings. Perfect for a tranquil day by the sea.
Grand Coral Beach Club
30 minutes driving
A picturesque beach club offering beach access, water sports, and stunning sunset views. A great day out for couples.
Church of Guadalupe
45 minutes walking
Iconic church with striking architecture and a beautiful hilltop view. A peaceful spot for reflection and exploration.
Water Sports
15 minutes driving
Thrilling options like snorkeling and jet skiing available near Playa. Rentals are readily accessible at the beach.
Yoga at the Beach
15 minutes walking
Relaxing yoga classes on the beach promote tranquility and wellness, a perfect way to unwind after a busy day.
Punta Venado Bike Park
35 minutes driving
Adventure-filled trails perfect for biking enthusiasts. Equipment rentals are available for a fun day in nature.
La Brasserie
15 minutes walking
French cuisine in a cozy setting, known for its exquisite pastries and seafood dishes. Reservations recommended.
Oka - Sushi Bar
15 minutes walking
Fresh sushi and Asian fusion dishes served in a chic environment. Great for families with kids and dietary preferences.
Restaurante Skylights
13 minutes walking
Rooftop dining featuring international cuisine with scenic views of Playa. A beautiful place for an evening meal.
Coco Bongo
10 minutes driving
Famous for live shows, music, and dancing, this vibrant venue guarantees an exciting night out for everyone.
Live Music at La Quinta
65 minutes driving
Local talent showcase with live music in an upbeat atmosphere. Family-friendly with various genres throughout the week.
Getting around beach destinations
City Centre
Playa del Carmen10 min
·
4.0
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)16 min
·
6.3
mi
Cozumel International Airport (CZM)63 min
·
25.8
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Grand Riviera Princess serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
614
Former name
grand riviera princess all suites & spa resort
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Review score
Based on 2956 verified reviews
7.8/10
Very good
71%
Recommend
Breakfast
4.6/10
Cleanliness
8.3/10
Comfort
8.3/10
Facilities
8.0/10
Free Wi-Fi
6.4/10
Location
8.1/10
Paid Wi-Fi
4.9/10
Staff
8.2/10
Value for money
7.7/10
Pros
Clean hotel
Attentive staff
Good cocktails
Cons
Mediocre food
Unusable beach
Guest reviews
based on 1241 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Riviera Princess
What months would be ideal for enjoying the beach at Grand Riviera Princess?
23 January 2024
All year is suitable for a beach holiday at Grand Riviera Princess. July and August are the hottest months, while January and February tend to be the busiest.
Does the all-inclusive package include alcoholic beverages?
15 March 2024
Yes, the all-inclusive service covers all alcoholic beverages available both inside the room and outside at the bars.
Can travelers with mobility challenges find suitable room options?
10 February 2024
Booking a Platinum Suite or a Junior Suite Deluxe is recommended for easier access. It's advisable to request a first-floor room at the time of booking.
What dining options are available to guests?
5 April 2024
Guests can enjoy 2 international buffets, 7 themed a la carte restaurants, and 9 bars, including swim-up bars, all included in the package.
Is there a variety of entertainment available at the hotel?
30 April 2024
Yes, guests can enjoy both daily and nightly entertainment programs offered throughout the property.
What transportation options are available from Cancun airport?
12 May 2024
Transportation through Best Day is recommended for reliable service from Cancun airport to the hotel.
How can guests get a COVID-19 test on-site if needed?
8 June 2024
Guests can arrange for a COVID-19 test onsite by contacting the Concierge for an appointment.
What does the term 'all-inclusive' cover at this resort?
21 March 2024
The all-inclusive package means access to meals and drinks around the clock, along with daily and nightly activities.
Are there special arrangements for celebrating anniversaries?
2 July 2024
Yes, special arrangements can be made for wedding anniversaries. It's best to include a note in the booking and contact the Concierge for details.
Is access guaranteed to all dining venues at the hotel?
19 August 2024
All restaurants are open based on hotel occupancy, and reservations may be required depending on the venue.
What are the benefits of signing up for the MyPrincess program?
25 September 2024
By signing up for MyPrincess, guests receive preferential check-in, a welcome cocktail, and access to the Chill Out Beach Club for a day.
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